Accessibility Statement

Our standard

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as our target for fanaty.com. WCAG 2.2 AA also covers the requirements of WCAG 2.1 AA and 2.0 AA, which are the references used by most accessibility laws and standards, including EN 301 549 in the European Union.

Conformance status

fanaty.com is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that some parts of the content do not yet fully meet the standard. The known limitations are listed below, and we are actively working on them.

What we do

• Pages have a defined language, page titles, landmarks, headings and a "skip to content" link.
• Interactive elements can be used with a keyboard and show a visible focus indicator.
• Forms have labels and announce errors to assistive technologies.
• We check color contrast against the WCAG thresholds when we design new pages.
• Our public site respects the "reduce motion" setting of your device. Videos and animations that move on their own can be paused with the "Pause animations" control in the footer of every page.
• We review pages with automated tools (axe) before every release and test key flows manually with a keyboard.
• We review this statement at least once a year.

Known limitations

• Maps. Interactive maps that show venue locations may not be fully usable with a screen reader or a keyboard. The same venues are always available as a text list on the same page.
• Player videos. Match clips are recorded automatically by the cameras at the venues and usually contain only ambient sound, so they have no captions or audio description. The page around each clip gives the key information in text (venue, court, date and time).
• Third-party content. Some features are provided by other companies, such as payments (Stripe), scheduling (Calendly), maps and app stores. We choose providers that publish their own accessibility commitments, but we do not control their content.
• Older documents. Some older pages and documents were created before we adopted this standard and may not fully meet it. Accessible versions are available on request.
• Mobile apps. This statement covers the fanaty.com website. We apply the same principles to the Fanaty apps for iOS and Android, but they are reviewed separately.

Alternative access

If any part of fanaty.com is hard for you to use, we will help you get the same information or complete the same task by another method, at no extra cost. For example, we can send you information by email in an accessible format, take a camera request or quote request for you, or schedule a call at a time that works for you.

Feedback and contact

We welcome your feedback. If you have trouble accessing any content or feature, or want to suggest an improvement, please contact us:

• Email: support@fanaty.com
• Mail: Fanaty, Inc., 1000 Brickell Avenue, Ste 715 PMB 1038, Miami, FL 33131, United States

Please tell us the page address (URL), what you were trying to do and, if you can, the device, browser and assistive technology you use. We aim to reply within 2 business days.

Compatibility

fanaty.com is designed to work with recent versions of Chrome, Safari, Firefox and Edge, and with common assistive technologies such as NVDA, JAWS, VoiceOver and TalkBack. It relies on HTML, CSS, JavaScript and WAI-ARIA.

How we assessed this site

This statement is based on a self-assessment by Fanaty, made with automated testing tools and manual review, on October 20, 2026.

Complaints

If you are not satisfied with our response, please write to us again and the request will be reviewed by a member of our management team. If you are in the European Union, you may also contact the authority in your country that is responsible for enforcing the European Accessibility Act.

This statement describes our ongoing efforts. It may be updated at any time, and it does not modify our Terms & Conditions.