Frequently asked questions

No. The camera and the kit are provided on loan at no charge and there is no plan to choose. Fanaty bills the court hours recorded with AI, per hour, at the rate set for your region.

The self-installation kit is quick to set up, usually a couple of hours. You can install it yourself or with your own professional.

One 180° AI camera per court. That's it. A single camera covers the whole court, whatever the sport. Tell us about your courts and we'll confirm the setup before you order your kit.

Highlights never expire: players keep them forever. Full match videos stay available in the app for 7 days.

Each camera needs about 2–4 Mbps of upload speed, so your connection should cover that across all your cameras. It still works below that, but you may see delays or the occasional lost video.

Match videos are public by default, so players can find and watch them. You can also block specific time slots you'd rather keep private.

Yes. Matches can be streamed live so players, friends and family can watch in real time.

No. Fanaty uses its own AI cameras built to capture and track sports action. They complement your security cameras rather than replace them.

Players can download and share their highlights for free, no purchase needed. The full match video can be watched in the app but not downloaded.

Players use the Fanaty app on phones and tablets. It's a mobile-app experience, not made for desktop computers or web browsers.

Yes, you can stream or cast matches to a TV at your venue.

No. We provide a step-by-step manual and the kit is plug-and-play. You also get remote technical support.

Manufacturing defects are covered by a 3-year warranty. We assist you remotely; we don't dispatch our own technicians, but issues are usually solved remotely or with a simple swap.

Very easy. Players turn their best plays into highlights and share them in a couple of taps: free marketing for your venue.

Yes. Schedule a call and we'll walk you through the service tailored to your venue.